Even though the fan works the compressor might not be. That is most likely due to the timer which turns on the compressor every hour or minutes. Timers usually last about years. You can change them yourself. I work as a maintenance Man at an apt complex.
A refrigerator not freezing is considered an emergency, and should get same day at any hour service.
If your freezer is frost-free, the trouble is likely to be with the defrost-cycle switch. These are easy to replace and you can order the right one for your model from RepairParts. Otherwise, call an appliance service company to send a. The seal around the freezer door can be another problem when your freezer is running but not freezing.
Check or test each item, starting with the items at the top of the page. We decided to clean the fridge from top to bottom and had the fridge and freezer open for about two hrs to do all the cleaning… now the fridge is sparkling clean but stopped working. The fridge sounds like it’s working but is not cold and the freezer is not making ice cubes.
Turned out my freezer was frozen solid.
